To do that cleanly, close all DAW software, temporarily disconnect the interface and uninstall newer driver from Windows Add/Remove menu and then try to install the older one.
(it's officially supported up to Windows 8.1, but I believe, it should be possible to install it also to Windows 10). If that won't help, then you might also try older 2.x driver. If you've downloaded the Windows driver from here: then what you need to do is select ASIO instead of MME. So open ASIO preferences from Behringer driver (from another ASIO application for example) and set buffer size from Auto (which is default for the last version AFAIK) to some power of two value (eg. The UMC404 has an ASIO driver, and that's the one you should be using - it bypasses all that Windows rubbish completely. Open folder %AppData%\Avid\Pro Tools (just paste that to Explorer address field), find files named "Your ASIO driver.pio" and "Last Used.pio", delete them and lanuch Pro Tools.Īdditionally, there are sometimes issues with non-standard ASIO buffer lengths. I don't know if it helps in your case, but sometimes it's advisable to trash I/O setup for particular interface/driver. Pro Tools is sometimes very picky about ASIO drivers, it's quite known for its buggy behavior with otherwise non problematic drivers.
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